Payment

We accept Credit Cards, Visa, MasterCard and payments from your PayPal account.

On our website, the easiest, fastest and safest way is with your PayPal account using our secure online booking system, you enter payment information on our site hosted by PayPal.
Please fill in the “Book The Tour” form on the right screen and click “Book Now”. Provide your information into “Billing Details” and click “Proceed to Paypal”. If you do not use PayPal account, you can pay by credit card.
After your payment successful, we will send you an email to confirm your tour information with voucher.

Pickup Service

We have hotel pickup service and extra fee is depended on your hotel location.
For guests requiring pickup stay at hotels in the central and coastal areas of Hoi An, collection times are noted on the map.

  • Surcharge 30,000VND/way/pax for guests stay at hotels in the central area. (B, D, F)
  • Surcharge 60,000VND/way/pax for guests stay at hotels along the coast in Hoi An. (A, C)

Yes, you must call us to change your pick-up location. Please note that we do not offer pick-up service unless a reservation has been made, so if you show up at the pick-up location without informing us of your change of pick-up, we may not show up or have room to pick-you up on our bus. We cannot process last minute pick-up changes online so please call us if you would like to change your pick-up location.

Preparation

We recommend wearing comfortable clothing and closed toed shoes (such as tennis shoes) for most tours. Sandals and other open toe or heel shoes are not recommended. For Jeep Tours, we suggest you wear a hat and sunglasses and apply sunscreen before your tour.
You definitely should not wear long sleeves if you go there in summer, because there is quite a lot of walking to do, and it gets really hot.
You should bring water as it gets seriously hot in the My Son sanctuary! There is a little shop on site selling gifts, ice creams and drinks and is perfect for a short stop.
Don’t forget your camera or video camera – the photo opportunities are amazing!

Reservation

Yes. We highly recommend making an advance reservation as soon as you know the dates you will be in our area. The sooner you make a reservation the more likely we will have the tour that suits your travel plans.
Also, since you can cancel 48 hours in advance free of charge, there is no risk to you in making a reservation. You can also cancel your tour for any weather-related reason and receive a 100% refund.

Notice of the cancellation must be received in writing and sent to us via email:

  • Cancellation outside 48 hours of tour departure: there is no cancellation charge.
  • Cancellation within 48 hours and outside 24 hours of tour departure 50% charge for tour will be charged.
  • Cancellation within 24 hours of tour departure: the full charge will be applied.

Please make sure you are happy with our group trip itinerary before booking because we are unable to change them for individual travellers. However, if you and a group of friends, colleagues or even your school would like your own personally designed itinerary, get in contact with us – Private Tour, we can tailor an itinerary just for you.

If you would like to make an inquiry or reservation, please contact mysondailytour.com Customer Support at 0905 743 007 or send an email to sale1@rosetravelservice.com.

Uniqueness

When you enjoy this tour, you will experience eating on the boat. We do our best to keep our small group size to ensure you have the opportunity to meet new friends and to enjoy the camaraderie of others, but not so large as to feel lost in the crowd.

Weather

If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the date of your trip if there are changes due to weather.